General Terms and Conditions of Sale and Use of the www.challataxi.com website of Challa Frères
Introduction to Challa Frères Transport Services
- Challa Frères is a local transport company based in Essaouira, Morocco.
- They have been operating in the transportation field since 2013.
- The company provides private airport transfers from Marrakech, Essaouira, Agadir, and Casablanca airports.
- They use modern and air-conditioned SUVs and minivans for up to 17 passengers.
- Challa Frères assists passengers at arrivals to ensure smooth transfers.
- The company aims to offer competitive rates on the market.
-Sources: https://challataxi.com/
Scope of Services Offered and User Eligibility
- Definition of services: airport transfers, inter-city transport, private tours (hypothetical, based on general transport services).
- Geographical coverage of services (e.g., all Morocco airports, specific cities like Marrakech, Essaouira, Agadir, Casablanca).
- Eligibility criteria for users (e.g., age, legal capacity to enter into contracts).
- Specific services mentioned: 24/7 Essaouira Airport Taxi Transfers.
-Sources: https://challataxi.com/
Booking, Reservation, and Confirmation Process
- Methods of booking (online, phone, email).
- Information required for booking (passenger details, flight numbers, pick-up/drop-off locations, dates, times).
- Confirmation procedures and what constitutes a valid booking.
- Importance of accurate information provided by the customer.
- Details about booking modifications and their implications.
User Responsibilities and Conduct During Service
- Obligations of the passenger (e.g., punctuality, respectful behavior, adherence to safety regulations).
- Prohibited actions (e.g., smoking, illicit activities, damage to vehicles).
- Responsibility for personal belongings.
- Compliance with local laws and regulations during the journey.
General Terms and Conditions
These terms and conditions of sale apply exclusively to products and services sold on our website: www.challataxi.com.
This document constitutes a distance contract intended to define the respective rights and obligations of the parties within the framework of the sale of products offered by the company Challa Frères on the Internet, via the CMI platform.
The brand Challa Frères and the website www.challataxi.com represent a tourist transport service in Morocco, registered under the company Challa Frères S.A.R.L.
Furthermore, *CMI* is a service specializing in transaction management and a trademark registered by the company CMI.
All interactions leading to the conclusion of this contract, including its finalization, take place exclusively via the Internet.
Consumer: refers to any natural person acting within the framework of commercial relations for purposes not directly related to a professional activity.
Order Form: document specifying the characteristics of the products chosen by the consumer, binding upon the consumer after approval via the “double-click” action. – **Order**: the act by which the consumer expresses their intention to purchase the products offered. In return, **Challa Frères S.A.R.L.** is responsible for ensuring delivery.
The website www.challataxi.com is the exclusive property of the agency Challa Frères, specializing in tourist transportation in Morocco. Its headquarters are located at 09 Rue Ghazoite Badré, 44000 Essaouira, Morocco.
The company is licensed by the Moroccan Ministry of Transport and Tourism and offers various mobility options, including minivans, minibuses, and 4×4 vehicles, for transfers between hotels, airports, and city centers.
By using the website www.challataxi.com, the customer acknowledges having read and accepted these terms and conditions without reservation. They are also responsible for the accuracy of the information provided. — ### Payment Methods The following payment methods are accepted: – Cash payment – Credit cards: Visa and Mastercard To effectively combat credit card fraud and protect its customers against any misuse of their payment methods, Challa Frères reserves the right to request additional supporting documents. The data of commercial transactions recorded by *CMI* on its multi-channel payment platform, acting on behalf of **Challa Frères**, constitutes indisputable proof of the commercial transactions established between the customer and the company.
Prices Prices are displayed in Moroccan dirhams (MAD) and euros (EUR).
The detailed product description clearly specifies the components included in the displayed price as well as those not included.
Reservations Anyone wishing to enter into an electronic contract with **Challa Frères** guarantees the accuracy of the information provided.
They are also responsible for all persons registered in the same reservation. Here are the steps to follow to place an order on the website www.challataxi.com:
- The customer selects the desired product or service.
- They fill in the required information to complete their reservation.
- They choose their payment method to confirm their purchase.
- The order is validated and results in the legally valid conclusion of the contract. However, final confirmation of the trip will be conditional upon full payment for the chosen product and prior verification of availability with our partners and suppliers.
